Privacy Policy
Last Updated: December 11, 2025
At Little Hearts LA, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you enroll your child in our daycare center or visit our website.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide when you enroll your child, including:
- Parent/guardian names, addresses, phone numbers, and email addresses
- Child's name, date of birth, and photograph
- Emergency contact information
- Medical information, allergies, and health records
- Immunization records
- Authorized pick-up person information
- Payment and billing information
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on our site
- Referring website addresses
2. How We Use Your Information
- Provide high-quality childcare services
- Communicate with parents/guardians about their child's progress
- Ensure child safety and respond to emergencies
- Process payments and maintain billing records
- Comply with state licensing requirements and regulations
- Maintain attendance and enrollment records
- Send important updates, newsletters, and announcements
- Improve our services and programs
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Your Consent: When you have given us explicit permission
- Emergency Situations: With emergency responders or medical personnel
- Legal Requirements: When required by law or government regulations
- Child Protective Services: When legally mandated to report suspected abuse or neglect
- Service Providers: With trusted third-party providers under strict confidentiality agreements
4. Data Security
We implement appropriate security measures to protect your personal information, including:
- Secure storage of physical records in locked cabinets
- Password-protected digital files and databases
- Limited access to personal information by authorized staff only
- Regular security assessments and updates
- Secure disposal of outdated records
5. Photography and Video
We may take photographs and videos of children during activities for educational documentation, sharing with parents, and marketing materials. Parents will be asked to provide consent during enrollment and may opt out at any time by providing written notice.
6. Retention of Information
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. After enrollment ends, we may retain records as required by California state law, typically for a minimum of 3–7 years.
7. Your Rights and Choices
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion, subject to legal retention requirements
- Opt-Out: Opt out of non-essential communications
- Photography Consent: Withdraw consent for media use at any time
8. Children's Privacy
Our website is not directed to children under 13. Information we collect about children is provided by parents/guardians solely for enrollment and childcare services.
9. Cookies and Tracking
Our website may use cookies to enhance user experience. You can set your browser to refuse cookies, though this may limit some website functionality.
10. California Privacy Rights
California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to delete it, and the right to opt-out of its sale (which we do not engage in).
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Little Hearts LA — Los Angeles, California
You can also reach us through the contact form on our website.